Shipping & Returns
18 questions · Delivery times, tracking and returns
Custom orders are printed and shipped within 1–3 business days after you approve your proof; sticker packs skip proofing and go straight to print. Standard shipping then usually takes about 2–5 business days, so you can expect your stickers within about a week.
Yes — once your order ships you'll receive a tracking number, and you can check the status anytime from our Track Order page or by asking the support chat "where is my order?"
Because each order is custom-made just for you, we can't accept returns for a change of mind. But if your order arrives damaged, misprinted, or incorrect, we'll make it right — reach out with your order number and a photo and we'll arrange a replacement. Please let us know within 3 business days of delivery.
Most orders are printed and laminated within 1–3 business days after you approve your proof. Larger quantities can take a little longer, and we always keep your order moving as quickly as we can.
Your order ships once you approve your proof and it finishes printing, usually within about 1–3 business days of approval. You will receive a tracking number by email as soon as it is on the way.
After your order ships, standard shipping within the United States usually takes about 2–5 business days. All together - proof approval, printing, and shipping - most orders arrive within about a week, depending on the order size and how quickly the proof is approved.
Yes. If you are on a deadline, add it to Order notes at checkout or email [email protected] and we will do our best to prioritize your order. Faster shipping may also be available for an additional charge.
We do not currently offer local pickup. All orders are printed and shipped directly to the address you provide at checkout.
At this time we ship within the United States only and do not offer international shipping. Prices are in US dollars. That includes Alaska, Hawaii, Puerto Rico and the other US territories, APO/FPO military addresses and PO boxes — PO boxes and APO/FPO go by USPS.
Tracking can take 24 to 48 hours to begin updating after a label is created, and carriers sometimes have scan delays along the way. If your tracking has not moved after a couple of business days, email [email protected] with your order number and we will look into it with the carrier.
We are sorry for the trouble. Carriers occasionally mark a package as delivered a little early, so first check around your mailbox and porch and with anyone else at your address, and confirm the shipping address on your order is correct. If it still has not arrived after 24 to 48 hours, email [email protected] with your order number and we will help you open an investigation with the carrier.
Each order ships to a single address. If you would like items sent to different addresses, please place a separate order for each destination.
You can, until we print your shipping label. We print it last — once your stickers are printed and packed, right before the order ships — so email [email protected] as soon as possible with your order number and the correct address. Once the label is printed, the address can't be changed, but we can help you follow up with the carrier.
You can cancel for a full refund any time before your order enters production. Once you approve your proof - or are deemed to have approved it because we did not hear back in time - your order moves toward production and generally cannot be cancelled. To cancel, email [email protected] as soon as possible with your order number.
Most orders are printed and shipped within 1–3 business days after you approve your design, and standard shipping usually takes about 2–5 business days — so around a week in total.
Standard shipping is free on every order within the US — Alaska, Hawaii and US territories included. The one exception is a single Sample Pack ordered on its own, which ships for $4.99 — add a second Sample Pack, or anything else (custom die-cut, circle, square or QR code stickers, or a sticker pack), and your whole order ships free.
Delivery times are estimates rather than guarantees, and once a package ships it's in the carrier's hands. If tracking stops moving for a couple of business days, email [email protected] with your order number and we'll look into it with the carrier.
Your stickers are sealed in a bag or plastic wrap, cushioned with tissue paper and shipped in a box, so they arrive flat and protected.
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