Legal

IP & Copyright Policy

Effective August 16, 2026

Upgraded Prints LLC (“Upgraded Prints,” “we,” “us”) respects intellectual property rights and expects our customers to do the same. Because we print custom stickers from artwork our customers upload, this policy explains how copyright and trademark owners can report material they believe infringes their rights, and how we respond. It applies to customers in the United States.

1. Uploading artwork — what you can print

Original artwork you made yourself is always welcome — that is most of what we print. So is a photo you took, your own business’s logo, a design you commissioned where your agreement gives you the rights, and anything else you hold a licence or written permission for. That covers almost everything people send us; the rest of this section is about the narrow case where artwork looks like it belongs to someone else.

What you may not upload is artwork that isn’t yours to print. Drawing, tracing, or recreating a brand, logo, or character yourself does not grant you those rights. This is covered in our Terms of Service, and we may decline or cancel any order we believe infringes someone else’s rights.

If we’re not sure. If artwork looks like it may belong to someone else — a recognisable brand, a character, a photograph that isn’t yours — we’ll pause your order and ask before printing. Usually a quick confirmation from you is all it takes. Where the artwork is clearly someone else’s, we may ask to see the licence, permission, or written authorisation that covers it. If we don’t hear back, or the rights can’t be shown, we’ll cancel the order and refund you in full — we won’t print it, and we won’t keep your money. We’re not able to give legal advice or clear artwork on your behalf.

2. Reporting copyright infringement (DMCA notice)

If you are a copyright owner (or authorized to act for one) and believe artwork we printed or displayed infringes your copyright, send a written notice to our designated contact (Section 3) that includes:

• a description of the copyrighted work you believe was infringed;
• a description of the material you believe is infringing and enough information for us to locate it (for example, an order number, a link, or a copy of the design);
• your name, mailing address, phone number, and email;
• a statement that you have a good-faith belief the use isn’t authorized by the copyright owner, its agent, or the law;
• a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorized to act on the owner’s behalf; and
• your physical or electronic signature.

3. How to submit a notice — our designated agent

Send your notice (copyright or trademark) to our designated agent, with “DMCA / Copyright” in the subject line:

We review complete, valid notices promptly. An incomplete notice may delay our response.

4. Trademark complaints

If you believe artwork infringes your trademark, send a similar notice to the same contact identifying your mark (and registration number, if any), the material you believe is infringing and how to find it, your contact information, a good-faith statement, and your signature.

5. What happens after a valid report

When we receive a complete, valid notice, we may remove or disable the material, cancel or refuse the order, and notify the customer who submitted it. We may share your notice with that customer so they can respond.

6. Counter-notice

If your content was removed or your order cancelled and you believe it was a mistake or a misidentification, you may send a counter-notice to our designated agent at [email protected] that includes:

• identification of the material and where it appeared before it was removed;
• a statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification;
• your name, mailing address, phone number, and email, plus a statement that you consent to the jurisdiction of the federal court for your judicial district (or, if outside the U.S., where we are located) and will accept service of process from the party who filed the original notice; and
• your physical or electronic signature.

7. Repeat infringers

We may cancel orders and terminate the accounts of customers who repeatedly submit material that infringes the rights of others.

8. Misrepresentations

Knowingly making a material misrepresentation in a notice or counter-notice — for example, that material is infringing, or that it was removed by mistake — can make you liable for damages under 17 U.S.C. § 512(f). If you’re unsure whether something infringes, please consult a qualified attorney.

9. Not legal advice, and contact

This policy explains our process; it isn’t legal advice. Questions? Contact us at [email protected]. This policy works alongside our Terms of Service and Privacy Policy.